Receptionist

Job Description: Sharjah Palace Hotel is seeking a professional and customer-focused Receptionist to join our team. The ideal candidate will have prior hotel experience and be proficient in the IDS system to ensure smooth front desk operations.

Job Title: Receptionist (Experience with IDS System Preferred)

Location: Sharjah Palace Hotel, Sharjah, UAE

Key Responsibilities:

• Greet guests warmly and provide excellent customer service.
• Handle check-in and check-out procedures efficiently.
• Manage reservations, inquiries, and guest requests via phone, email, and in person.
• Process payments and maintain accurate billing records.
• Coordinate with housekeeping and other departments to meet guest needs.
• Maintain a clean and organized front desk area.
• Handle guest complaints professionally and escalate issues when necessary.

Requirements:

✅ Previous experience as a hotel receptionist or front desk agent.
✅ Proficiency in IDS system (or similar hotel management software).
✅ Strong communication and interpersonal skills.
✅ Fluency in English (additional languages are a plus).
✅ Professional appearance and a welcoming attitude.
✅ Ability to work in a fast-paced environment with flexible hours.

How to Apply:

Interested candidates can send their CV.

Join us and be a part of a team that delivers exceptional hospitality