Join Our Luxury Retail Team: Online Sales Associate (Arabic & English) – Ajman, UAE

Are you passionate about luxury fashion, fragrance, and leather goods? Do you have the charisma, drive, and digital skills to help elite clients across the GCC discover their next statement piece? This is your chance to take your career to the next level by becoming part of one of the region’s most prestigious fashion houses.

Louzan/Ousha Fashion, together with Cavallo Collection and Louzan/Ousha Fragrance, is now hiring a Bilingual Online Sales Associate (Arabic & English) to join our team in Ajman, UAE. If you’re a confident communicator, fluent in both Arabic and English, and love working with VIP clients in a fast-paced digital environment, we want to hear from you.

Why Join Us?

Working with Louzan means stepping into a world of refined elegance, tradition, and cutting-edge digital retail. Our brands are known across the Middle East for their craftsmanship, signature abayas, curated leather goods, and exclusive fragrance collections. We’re now looking for someone to carry this legacy forward into the online space — connecting customers with luxury through WhatsApp, Instagram, and e-commerce platforms like Shopify.

Role: Online Sales Associate (Arabic & English)

📍 Location: Ajman, United Arab Emirates
💼 Job Type: Full-Time
🛍️ Industry: Luxury Fashion, Fragrance, E-commerce
📩 Application Email: recruitment@louzanfashion.com
📆 Apply Now – Only shortlisted candidates will be contacted

Key Responsibilities

As an Online Sales Associate, you will:

Communicate with clients via WhatsApp Business, Instagram DM, and other platforms.
Recommend fashion and fragrance products based on client needs and preferences.
Close sales confidently and professionally, providing an outstanding VIP customer experience.
Collaborate with the marketing and digital content teams to launch new collections and promotions.
Coordinate orders, delivery, and after-sale services to ensure client satisfaction.
Keep track of inventory, online orders, and customer feedback.
Use tools like Shopify, CRM systems, and Instagram Shop to manage sales pipelines and product promotions.
Build long-term relationships with new and repeat clients through clienteling and personalized follow-up.
Meet and exceed monthly sales targets and performance KPIs.

Candidate Requirements

We are looking for individuals who are passionate, digitally savvy, and customer-obsessed. To succeed in this role, you should have:

2-4 years of experience in online sales, e-commerce, or customer service.
Fluency in both Arabic and English (written and spoken).
A keen interest in fashion trends, luxury fragrances, and accessories.
Confidence working with tools like Shopify, WhatsApp Business, and Instagram.
A proactive, motivated attitude with strong sales and communication skills.
Professional grooming and a sense of personal style aligned with our luxury image.

Skills That Set You Apart

Online Sales Expertise: You understand how to close a deal online, follow up, and retain clients.
Social Media Savvy: You know how to use Instagram and WhatsApp as sales channels.
Client Relationship Management: You’re skilled in clienteling, building trust, and creating long-term VIP relationships.
Fashion Knowledge: You understand product pairings, seasonality, and style trends.
Multilingual Communication: Your bilingual ability helps you serve a wider range of clientele from across the GCC.

About the Company

Louzan/Ousha Fashion and Fragrance is a leading luxury brand in the GCC, known for blending tradition with modernity. From timeless abayas to hand-stitched leather bags and artisan fragrance oils, our products tell a story of elegance, empowerment, and heritage. Our presence is not just limited to physical stores — we’ve built a strong and growing digital retail experience across multiple platforms.

What’s in It for You?

Competitive salary & sales commission structure.
A career in the luxury fashion and fragrance industry.
Opportunities to work with high-profile clients, influencers, and fashion leaders.
Training and development in digital sales, luxury retail, and product knowledge.
A supportive, stylish, and dynamic team environment in Ajman, with ties across the UAE and GCC.

How to Apply

If you are ready to elevate your career, send your CV to:

📧 recruitment@louzanfashion.com
📌 Subject Line: Online Sales Associate – Ajman