Website Ramee Grand Hotel & Spa
Ramee Grand Hotel & Spa, located in Seef, is currently seeking a dynamic and personable Outlet Hostess of East European nationality to enhance our guests’ dining experience. As an Outlet Hostess, you will be responsible for providing warm hospitality and ensuring the smooth operation of our dining outlets.
Outlet Hostess – East European Job Description
- Warmly welcome guests as they arrive at the dining outlet, escorting them to their tables and providing menus.
- Effectively communicate with guests to understand their seating preferences and accommodate their needs to the best of your ability.
- Maintain a clean and organized hostess station, ensuring that menus, reservation books, and other materials are readily available for guests and staff.
- Assist in managing restaurant reservations and seating arrangements, optimizing table turnover while maintaining guest satisfaction.
- Coordinate with the restaurant management team to ensure efficient table allocation and minimize guest wait times during peak hours.
- Provide accurate information about menu items, daily specials, and promotions, assisting guests with menu selections and dietary preferences.
- Monitor the dining area to ensure that tables are promptly cleared and reset for incoming guests, maintaining a tidy and inviting atmosphere.
- Handle guest inquiries, requests, and complaints in a courteous and professional manner, escalating issues to the management team as necessary.
- Collaborate with servers, bartenders, and other restaurant staff to deliver seamless service and exceed guest expectations.
- Uphold the hotel’s service standards and hospitality principles, striving to create memorable experiences for every guest.
- Previous experience as a Hostess or in a guest-facing role within the hospitality industry is preferred.
- East European nationality is required for this position.
- Excellent communication and interpersonal skills, with a friendly and outgoing personality.
- Ability to work effectively in a fast-paced environment, remaining calm and composed under pressure.
- Strong organizational and multitasking abilities, with attention to detail.
- Flexibility to work evenings, weekends, and holidays as needed.
- A positive attitude and willingness to learn and grow in a dynamic team environment.
- Fluency in English is required, and knowledge of additional languages is an advantage.
If you are a passionate and service-oriented individual who enjoys interacting with guests and creating memorable dining experiences, we encourage you to apply for the Outlet Hostess position at Ramee Grand Hotel & Spa, Seef. Please submit your CV.
We appreciate all applications, but please note that only shortlisted candidates will be contacted for further consideration. Thank you for your interest in joining our team!
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