Night Auditor

Website Hotel Excelsior Venice Lido Resort

Night Auditor – Hotel Excelsior Venice Lido Resort

Position Overview: Hotel Excelsior Venice Lido Resort is seeking a diligent and detail-oriented Night Auditor to join our team. As the Night Auditor, you will play a crucial role in ensuring the accurate and efficient completion of financial and operational tasks during the overnight hours.

Key Responsibilities:

  1. Financial Reporting: Conduct nightly audits of hotel transactions, including room revenue, food and beverage sales, and other revenue sources, ensuring accuracy and completeness of financial records.
  2. Account Reconciliation: Reconcile daily revenue and expense accounts, investigating and resolving any discrepancies or variances in a timely manner.
  3. Guest Check-In/Check-Out: Assist guests with check-in and check-out procedures during overnight hours, providing friendly and efficient service while adhering to hotel policies and procedures.
  4. Front Desk Operations: Manage front desk operations during the night shift, including answering phones, responding to guest inquiries, and handling reservations and room assignments as needed.
  5. Security and Safety: Monitor security cameras, patrol public areas, and respond to any security or safety incidents during the night shift, ensuring the well-being of guests and hotel property.
  6. Emergency Response: Act as the primary point of contact for guests in case of emergencies, coordinating with appropriate departments and authorities as needed to ensure swift and effective response and resolution.
  7. Report Generation: Prepare and distribute daily reports summarizing nightly transactions, occupancy levels, and other relevant information to hotel management and department heads.
  8. Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and record keeping, to support the efficient operation of the hotel during overnight hours.

Qualifications:

  • Previous experience in a similar role, preferably in the hospitality industry, is preferred but not required.
  • Proficiency in hotel management software and accounting systems, with strong numerical and analytical skills.
  • Excellent communication and customer service skills, with the ability to interact professionally with guests and colleagues.
  • Strong attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.
  • Ability to work independently with minimal supervision, demonstrating reliability and accountability.
  • Flexibility to work overnight shifts, including weekends and holidays, as required by the needs of the hotel.
  • Fluency in English; additional language skills are a plus.

If you are a dedicated and reliable professional with a passion for hospitality, we invite you to join us at Hotel Excelsior Venice Lido Resort and be part of our extraordinary adventure.

To apply for this job email your details to risorseumane@hotelexcelsiorvenezia.com