Website Hotel Excelsior Venice Lido Resort
Night Auditor – Hotel Excelsior Venice Lido Resort
Position Overview: Hotel Excelsior Venice Lido Resort is seeking a diligent and detail-oriented Night Auditor to join our team. As the Night Auditor, you will play a crucial role in ensuring the accurate and efficient completion of financial and operational tasks during the overnight hours.
- Financial Reporting: Conduct nightly audits of hotel transactions, including room revenue, food and beverage sales, and other revenue sources, ensuring accuracy and completeness of financial records.
- Account Reconciliation: Reconcile daily revenue and expense accounts, investigating and resolving any discrepancies or variances in a timely manner.
- Guest Check-In/Check-Out: Assist guests with check-in and check-out procedures during overnight hours, providing friendly and efficient service while adhering to hotel policies and procedures.
- Front Desk Operations: Manage front desk operations during the night shift, including answering phones, responding to guest inquiries, and handling reservations and room assignments as needed.
- Security and Safety: Monitor security cameras, patrol public areas, and respond to any security or safety incidents during the night shift, ensuring the well-being of guests and hotel property.
- Emergency Response: Act as the primary point of contact for guests in case of emergencies, coordinating with appropriate departments and authorities as needed to ensure swift and effective response and resolution.
- Report Generation: Prepare and distribute daily reports summarizing nightly transactions, occupancy levels, and other relevant information to hotel management and department heads.
- Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and record keeping, to support the efficient operation of the hotel during overnight hours.
- Previous experience in a similar role, preferably in the hospitality industry, is preferred but not required.
- Proficiency in hotel management software and accounting systems, with strong numerical and analytical skills.
- Excellent communication and customer service skills, with the ability to interact professionally with guests and colleagues.
- Strong attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.
- Ability to work independently with minimal supervision, demonstrating reliability and accountability.
- Flexibility to work overnight shifts, including weekends and holidays, as required by the needs of the hotel.
- Fluency in English; additional language skills are a plus.
If you are a dedicated and reliable professional with a passion for hospitality, we invite you to join us at Hotel Excelsior Venice Lido Resort and be part of our extraordinary adventure.
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