Housekeeping Supervisor

Website Ramee Grand Hotel & Spa

Ramee Grand Hotel & Spa, situated in Seef, is seeking a dedicated and experienced Housekeeping Supervisor to join our team. The Housekeeping Supervisor plays a pivotal role in ensuring the cleanliness, orderliness, and overall quality of our hotel’s guest rooms and public areas.

Housekeeping Supervisor Job Description

Responsibilities:

  1. Supervise and coordinate the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services.
  2. Train, mentor, and motivate housekeeping staff, providing guidance on cleaning techniques, safety procedures, and customer service standards.
  3. Assign duties and schedules to housekeeping team members, ensuring efficient coverage and timely completion of tasks.
  4. Inspect guest rooms and public areas to ensure compliance with cleanliness and maintenance standards, addressing any deficiencies promptly.
  5. Monitor inventory levels of cleaning supplies, linens, and amenities, placing orders as needed and maintaining cost-effective inventory control.
  6. Respond to guest requests and complaints in a professional and courteous manner, taking appropriate action to resolve issues and enhance guest satisfaction.
  7. Collaborate with other departments, such as front office and maintenance, to coordinate guest services and ensure seamless communication.
  8. Conduct regular meetings and training sessions with housekeeping staff to review procedures, address concerns, and promote teamwork.
  9. Enforce hotel policies and procedures related to health, safety, and sanitation, ensuring compliance with regulatory requirements and industry standards.
  10. Maintain accurate records of housekeeping activities, including room occupancy, cleaning schedules, and maintenance requests.

Requirements:

  • Previous experience in housekeeping operations, with at least 2 years in a supervisory role within a hotel or hospitality environment.
  • Strong leadership and organizational skills, with the ability to effectively manage a diverse team and prioritize tasks in a fast-paced setting.
  • Excellent attention to detail and a commitment to maintaining high cleanliness standards throughout the hotel.
  • Knowledge of cleaning techniques, equipment, and chemicals used in housekeeping operations.
  • Effective communication skills, both verbal and written, with proficiency in English.
  • Flexibility to work varying shifts, including weekends and holidays, based on operational needs.
  • Familiarity with hotel management systems and housekeeping software is an advantage.

If you meet the above requirements and are passionate about delivering exceptional guest experiences, we invite you to apply for the Housekeeping Supervisor position at Ramee Grand Hotel & Spa, Seef. Please send your CV.

We thank all applicants for their interest in joining our team and will contact only those selected for further consideration.

To apply for this job email your details to hrm.bh@rameehotels.com