Housekeeping Manager

Website Hotel Excelsior Venice Lido Resort

Housekeeping Manager – Hotel Excelsior Venice Lido Resort

Position Overview: Hotel Excelsior Venice Lido Resort is seeking a talented and experienced Housekeeping Manager to lead our housekeeping team. As the Housekeeping Manager, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our resort, ensuring exceptional guest experiences and satisfaction.

Key Responsibilities:

  1. Team Leadership: Lead, train, motivate, and supervise the housekeeping team, ensuring high levels of performance, productivity, and morale.
  2. Operations Management: Oversee all aspects of housekeeping operations, including room cleaning, public area maintenance, laundry services, and inventory management.
  3. Quality Assurance: Establish and maintain standards of cleanliness, hygiene, and presentation throughout the resort, conducting regular inspections and implementing corrective actions as needed.
  4. Guest Satisfaction: Ensure prompt and efficient response to guest requests, concerns, and complaints related to housekeeping services, striving to exceed guest expectations.
  5. Budgeting and Resource Management: Prepare and manage the housekeeping budget, monitor expenses, and optimize resource utilization to achieve cost-effectiveness and operational efficiency.
  6. Training and Development: Provide ongoing training and development opportunities to housekeeping staff, promoting excellence in service delivery, safety protocols, and teamwork.
  7. Supplier and Vendor Management: Establish and maintain relationships with suppliers, vendors, and contractors to ensure timely delivery of cleaning supplies, equipment, and services.
  8. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation standards and regulations, implementing procedures to minimize risks and maintain a safe working environment.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
  • Proven experience in housekeeping management, preferably in a luxury hotel or resort environment.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse workforce.
  • Excellent communication, interpersonal, and organizational abilities.
  • Proficiency in housekeeping operations, including cleaning techniques, equipment usage, and laundry procedures.
  • Knowledge of health, safety, and environmental regulations related to housekeeping operations.
  • Attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
  • Flexibility to work shifts, including weekends and holidays, as required.

If you are passionate about hospitality and dedicated to delivering exceptional guest experiences, we invite you to join us at Hotel Excelsior Venice Lido Resort and be part of our extraordinary adventure.

To Apply: Please send your resume.

Note: Only shortlisted candidates will be contacted for further discussions regarding the position.

To apply for this job email your details to risorseumane@hotelexcelsiorvenezia.com