Hostess

Website Address Beach Resort Bahrain

Address Beach Resort Bahrain is currently seeking enthusiastic and customer-oriented individuals to join our team as Hostesses. As a Hostess, you will be the first point of contact for guests entering our dining establishments, providing a warm welcome and ensuring a memorable dining experience.

Job Description: Hostess

Company: Address Beach Resort Bahrain

Location: Bahrain

Key Responsibilities:

  1. Greeting and Seating Guests:
    • Welcome guests upon arrival with a friendly and professional demeanor.
    • Escort guests to their tables and provide assistance as needed.
    • Manage the seating rotation to ensure efficient use of dining space and minimize wait times.
  2. Reservation Management:
    • Take reservations over the phone or in person and accurately record guest information.
    • Confirm reservations and coordinate with the restaurant team to prepare for guest arrivals.
    • Maintain an organized reservation system and update seating charts as needed.
  3. Guest Relations:
    • Interact with guests in a courteous and attentive manner, addressing any inquiries or special requests.
    • Provide menu information, answer questions about the dining experience, and make recommendations as appropriate.
    • Handle guest feedback and complaints professionally, escalating issues to management when necessary.
  4. Maintaining the Hostess Station:
    • Keep the hostess station clean, organized, and well-stocked with necessary supplies.
    • Ensure menus, promotional materials, and other guest resources are readily available.
    • Monitor the lobby area for cleanliness and tidiness, making adjustments as needed.
  5. Collaboration with Restaurant Team:
    • Communicate effectively with servers, kitchen staff, and management to coordinate guest seating and optimize service flow.
    • Work collaboratively with team members to provide seamless service and exceed guest expectations.
    • Assist in other areas of restaurant operations as needed, including bussing tables and assisting servers during peak periods.

Qualifications:

  • Previous experience as a hostess or in a customer-facing role preferred.
  • Excellent communication and interpersonal skills, with a warm and welcoming personality.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Knowledge of basic restaurant procedures and terminology.
  • Fluency in English; additional language skills are a plus.

If you are passionate about providing exceptional hospitality and have the qualities required for this role, we encourage you to share your CV. Join us at Address Beach Resort Bahrain and be part of a team dedicated to creating memorable experiences for our guests.

To apply for this job email your details to careers.admbh@addresshotels.com