Guest Service Agent

Website Address Residences Dubai Opera

Guest Service Agent: Are you passionate about providing exceptional guest experiences in the heart of Dubai? Address Residences Dubai Opera is seeking dedicated individuals to join our team as Guest Service Agents.

Guest Service Agent Job Description

Job Responsibilities:

  • Greet guests upon arrival and ensure a warm welcome.
  • Handle guest check-ins and check-outs efficiently and professionally.
  • Assist guests with inquiries, requests, and complaints promptly and courteously.
  • Provide information about hotel facilities, services, and local attractions.
  • Process reservations and bookings accurately.
  • Maintain cleanliness and orderliness at the front desk and lobby area.
  • Handle cash and credit card transactions accurately and securely.
  • Collaborate with other hotel departments to ensure seamless guest experiences.

Requirements:

  • Previous experience in a similar role within the hospitality industry preferred.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in English; knowledge of additional languages is a plus.
  • Candidates must be currently residing in the UAE.

How to Apply:

If you meet the requirements and are ready to be part of our team, please share your CV.

Note: Only candidates currently residing in the UAE will be considered for this position.

Join us at Address Residences Dubai Opera and become a valued member of our team dedicated to delivering unforgettable guest experiences in one of Dubai’s most iconic locations!

To apply for this job email your details to info.adrdo@addresshotels.com