Website Metropolitan Group
Guest Relation Officers (Presentable/with Pleasing Personality), Metropolitan Group
Job Description: We are currently seeking Guest Relation Officers who are presentable and possess a pleasing personality to join our team. As a Guest Relation Officer, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.
- Greet guests upon arrival with a warm and welcoming demeanor.
- Assist guests with inquiries, requests, and reservations.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest complaints and resolve issues effectively and promptly.
- Maintain a professional appearance and demeanor at all times.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Uphold the standards and values of the Metropolitan Group.
- Previous experience in a similar role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Must be presentable with a pleasing personality.
If you meet the standards and qualifications for this role, please send your CV, stating the position as your subject line.
Join us at Metropolitan Group and be a part of creating memorable guest experiences!
To apply for this job email your details to email@example.com