Front Office Supervisor

Website Address Residences Dubai Opera

Front Office Supervisor: Are you a dynamic and experienced hospitality professional seeking a leadership role in the vibrant city of Dubai? Address Residences Dubai Opera is currently hiring a Front Office Supervisor to join our team of dedicated professionals.

Front Office Supervisor Job Description

Job Responsibilities:

  • Supervise the daily operations of the front office department, including guest check-in and check-out procedures, reservations, and concierge services.
  • Oversee the performance of front desk agents and ensure exceptional guest service standards are maintained at all times.
  • Handle guest inquiries, requests, and complaints promptly and professionally, striving to resolve issues to guests’ satisfaction.
  • Assist with training and development of front office staff, ensuring adherence to hotel policies and procedures.
  • Coordinate with other hotel departments to ensure seamless guest experiences and efficient operations.
  • Monitor room availability, rates, and occupancy levels to maximize revenue and occupancy.
  • Prepare and maintain accurate records, reports, and documentation related to front office operations.
  • Act as a point of contact for VIP guests and handle special requests and arrangements as needed.

Requirements:

  • Previous experience in a supervisory role within the front office department of a luxury hotel or resort.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in hotel property management systems (PMS) and Microsoft Office Suite.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Candidates must be currently residing in the UAE.

How to Apply:

If you meet the requirements and are ready to take on this exciting opportunity, please share your CV.

Note: Only candidates currently residing in the UAE will be considered for this position.

Join us at Address Residences Dubai Opera and be part of our commitment to delivering exceptional hospitality experiences in the heart of Dubai!

To apply for this job email your details to info.adrdo@addresshotels.com