Concierge/Bellman/Senior Bellman

Website Address Residences Dubai Opera

Concierge/Bellman/Senior Bellman: Address Residences Dubai Opera is currently seeking dynamic individuals to join our team in the following positions:

  1. Concierge
  2. Senior Bellman
  3. Bellman

Concierge Job Description:

As a Concierge at Address Residences Dubai Opera, you will be responsible for providing personalized service and assistance to our guests, ensuring memorable experiences throughout their stay. Your duties will include:

  • Greeting guests upon arrival and assisting with luggage handling and transportation arrangements.
  • Providing information and recommendations about local attractions, dining options, and entertainment venues.
  • Making reservations for restaurants, tours, and transportation services as per guest preferences.
  • Arranging special requests, such as floral arrangements, special occasion celebrations, and in-room amenities.
  • Handling guest inquiries, concerns, and requests promptly and professionally.
  • Maintaining a comprehensive knowledge of hotel services, facilities, and local area offerings.
  • Ensuring the concierge desk is well-organized, stocked with relevant information, and visually appealing.
  • Collaborating with other hotel departments to deliver seamless guest experiences and resolve issues effectively.

Senior Bellman Job Description:

As a Senior Bellman, you will play a key role in creating a positive first impression for our guests and ensuring their arrival and departure experiences are smooth and efficient. Your responsibilities will include:

  • Welcoming guests upon arrival, assisting with luggage handling, and escorting them to their rooms.
  • Providing information about hotel services, facilities, and local attractions to enhance the guest experience.
  • Assisting guests with transportation arrangements, including taxi bookings and vehicle rentals.
  • Handling guest inquiries, concerns, and special requests in a courteous and professional manner.
  • Supervising and mentoring junior bellmen to ensure they adhere to hotel standards and protocols.
  • Maintaining cleanliness and organization in the lobby area and bell desk, including luggage storage areas.
  • Collaborating with other departments to coordinate guest services and address any issues or concerns.
  • Upholding high standards of professionalism, hospitality, and guest satisfaction at all times.

Bellman Job Description:

As a Bellman at Address Residences Dubai Opera, you will be responsible for providing efficient and courteous assistance to guests during their stay. Your duties will include:

  • Greeting guests warmly upon arrival and assisting with luggage handling and delivery to guest rooms.
  • Providing information about hotel facilities, services, and local attractions to enhance the guest experience.
  • Assisting guests with transportation arrangements, including arranging taxis and handling luggage storage.
  • Responding promptly to guest inquiries, requests, and concerns, ensuring they are addressed in a timely and professional manner.
  • Maintaining cleanliness and orderliness in the lobby area, including luggage carts and bell desk.
  • Collaborating with other hotel departments to ensure seamless guest experiences and resolve any issues or concerns.
  • Upholding the highest standards of hospitality, professionalism, and guest satisfaction in all interactions.

If you possess the necessary skills and enthusiasm to excel in any of these roles, we encourage you to apply by sending your CV. We look forward to welcoming talented individuals to our team at Address Residences Dubai Opera.

To apply for this job email your details to info.adrdo@addresshotels.com