Website Address Beach Resort Bahrain
Address Beach Resort Bahrain is currently seeking skilled and experienced individuals to join our team as Captains. As a Captain, you will play a crucial role in delivering exceptional service and ensuring guest satisfaction in our dining establishments.
Job Description: Captain
Company: Address Beach Resort Bahrain
- Guest Service:
- Greet guests warmly upon arrival and escort them to their tables.
- Provide guests with menus and assist them in making menu selections.
- Take orders accurately and relay them to the kitchen or bar promptly.
- Team Leadership:
- Supervise and coordinate the activities of servers and other dining room staff.
- Assign duties and responsibilities to staff members based on workload and business needs.
- Provide guidance, support, and training to ensure that team members perform their duties effectively.
- Service Coordination:
- Ensure that food and beverages are served promptly and in accordance with established standards.
- Monitor the dining room atmosphere and respond to guests’ needs and requests in a timely manner.
- Coordinate with kitchen and bar staff to ensure smooth and efficient service delivery.
- Quality Control:
- Inspect tables, settings, and dining areas to ensure cleanliness and proper presentation.
- Monitor food quality and presentation to ensure that it meets the resort’s standards.
- Address any issues or concerns raised by guests and take appropriate action to resolve them.
- Upselling and Revenue Generation:
- Promote special menu items, promotions, and upsell opportunities to guests.
- Maximize sales by recommending additional items and suggesting beverage pairings.
- Monitor sales performance and contribute to achieving revenue targets and goals.
- Previous experience as a Captain or in a similar supervisory role in the hospitality industry.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication and customer service skills.
- Knowledge of food and beverage operations, including menu items and preparation methods.
- Ability to work efficiently in a fast-paced environment and handle pressure gracefully.
- Fluency in English; additional language skills are a plus.
If you possess the necessary qualifications and are passionate about delivering exceptional dining experiences, we encourage you to share your CV. Join us at Address Beach Resort Bahrain and be part of a team committed to excellence in hospitality.
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