Branch Supervisor Al Ain Coop

Website Al Ain Coop

Al Ain Coop is currently seeking a dedicated and experienced Branch Supervisor to support the operations of our retail branch. The Branch Supervisor will play a key role in ensuring smooth day-to-day operations, maintaining high standards of customer service, and driving sales performance.

Branch Supervisor Job Description

Key Responsibilities:

  1. Operations Management:
    • Assist the Branch Manager in overseeing all aspects of branch operations, including sales, inventory management, and customer service.
    • Monitor and maintain store cleanliness, organization, and visual merchandising standards to enhance the overall customer experience.
    • Ensure compliance with company policies, procedures, and safety regulations.
  2. Team Leadership:
    • Supervise and train branch staff to ensure adherence to company standards and policies.
    • Provide guidance, support, and performance feedback to team members to optimize productivity and efficiency.
    • Foster a positive work environment that promotes teamwork, cooperation, and employee engagement.
  3. Customer Service Excellence:
    • Lead by example in delivering exceptional customer service by greeting and assisting customers, resolving inquiries, and addressing complaints promptly and effectively.
    • Monitor customer feedback and implement improvements to enhance the overall customer experience.
    • Handle escalated customer issues and complaints in a professional and courteous manner.
  4. Sales and Inventory Management:
    • Support the Branch Manager in achieving sales targets and KPIs by monitoring sales performance, analyzing trends, and implementing strategies to drive revenue growth.
    • Assist in managing inventory levels, conducting stock checks, and replenishing merchandise as needed to ensure product availability and minimize stockouts.
    • Participate in regular inventory audits and reconciliation processes to maintain accurate inventory records.
  5. Administrative Tasks:
    • Assist with administrative tasks such as preparing reports, processing sales transactions, and maintaining records as required.
    • Coordinate with the Branch Manager and other departments to ensure smooth communication and coordination of activities.


  • High school diploma or equivalent qualification; bachelor’s degree in Business Administration or related field preferred.
  • Proven experience in a supervisory or leadership role within the retail industry.
  • Strong knowledge of retail operations, sales principles, and customer service best practices.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work effectively in a fast-paced environment and handle multiple priorities.
  • Proficiency in Microsoft Office applications and familiarity with retail management software.
  • Flexibility to work extended hours, weekends, and holidays as needed.

How to Apply: If you meet the qualifications and are interested in joining our team as a Branch Supervisor, please submit your resume. Kindly include “Branch Supervisor Application” in the subject line of your email. Only shortlisted candidates will be contacted for further consideration.

Join us at Al Ain Coop and be part of a dynamic team committed to delivering exceptional retail experiences to our customers. We look forward to receiving your application!

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