Barista/F&B Supervisor (Arabic Speaker)

Website Address Beach Resort Bahrain

Address Beach Resort Bahrain is currently seeking a skilled and customer-focused Barista who is fluent in Arabic to join our team. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages while providing exceptional service to our guests.

Barista Job Description:

Company: Address Beach Resort Bahrain

Key Responsibilities:

  1. Beverage Preparation:
    • Prepare and serve a variety of coffee drinks and beverages according to established recipes and standards.
    • Ensure consistent quality and presentation of beverages, paying attention to detail and precision in every preparation.
    • Customize beverages to meet guest preferences and dietary restrictions as requested.
  2. Customer Service:
    • Greet customers warmly and engage with them in a friendly and professional manner.
    • Provide menu recommendations, answer questions about beverage options, and offer guidance as needed.
    • Handle customer inquiries, complaints, and feedback with courtesy and professionalism.
  3. Equipment Maintenance:
    • Operate and maintain coffee brewing equipment, espresso machines, and other beverage equipment.
    • Clean and sanitize work areas, equipment, and utensils in accordance with health and safety standards.
    • Report any equipment malfunctions or maintenance issues to management promptly.
  4. Upselling and Promotion:
    • Promote special coffee blends, seasonal beverages, and promotional offers to increase sales and revenue.
    • Upsell additional menu items, such as pastries, snacks, and desserts, to enhance the guest experience and drive sales.
    • Monitor inventory levels and communicate product needs to management to ensure availability of ingredients and supplies.

Qualifications:

  • Previous experience as a Barista or in a similar role, with fluency in Arabic.
  • Knowledge of coffee brewing techniques, espresso preparation, and beverage customization.
  • Excellent customer service and communication skills, with a friendly and approachable demeanor.
  • Ability to work efficiently in a fast-paced environment and multitask effectively.
  • Attention to detail and a passion for delivering high-quality beverages and service.
  • Certification in coffee preparation or barista training is a plus.

F&B Supervisor (Arabic Speaker) Job Description:

Key Responsibilities:

  1. Operations Management:
    • Oversee the daily operations of assigned F&B outlets, including restaurants, bars, and banquet facilities.
    • Coordinate with kitchen and service staff to ensure seamless service delivery and adherence to quality standards.
    • Monitor inventory levels, order supplies, and manage stock to meet demand.
  2. Guest Service:
    • Greet guests warmly and ensure their needs are met throughout their dining experience.
    • Handle guest inquiries, complaints, and special requests in a courteous and professional manner.
    • Maintain a high level of guest satisfaction by delivering personalized service and addressing concerns promptly.
  3. Staff Training and Development:
    • Train and supervise F&B staff, providing guidance and support to ensure high performance and productivity.
    • Foster a positive work environment and promote teamwork and collaboration among team members.
    • Conduct regular performance evaluations and provide feedback to enhance staff skills and capabilities.
  4. Health and Safety Compliance:
    • Ensure compliance with food safety and hygiene regulations, including proper handling and storage of food and beverages.
    • Conduct routine inspections of F&B outlets to maintain cleanliness, sanitation, and safety standards.
    • Address any safety concerns or violations promptly and take corrective action as necessary.

Qualifications:

  • Previous experience in a supervisory role in the F&B industry, with fluency in Arabic.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills and a passion for delivering exceptional guest experiences.
  • Knowledge of food and beverage operations, including menu planning, service standards, and inventory management.
  • Familiarity with health and safety regulations and standards.
  • Bachelor’s degree in Hospitality Management or related field is preferred.

If you meet the qualifications and are interested in this opportunity, please share your CV.

To apply for this job email your details to careers.admbh@addresshotels.com